Effective Date: 1st May 2026
Last Updated: 31 July 2026

These Terms & Conditions (“Terms”) govern your access to and use of the OowOah website, applications, virtual reality platform, meeting rooms, live VR events, recorded events and all related services (the “Services”).

These Services are provided by OowOah Ltd (“OowOah“, “we“, “our” or “us“).

By creating an account, purchasing a ticket, attending an event, hosting an event or otherwise using the Services, you agree to be legally bound by these Terms.

If you do not agree to these Terms, you must not use the Services.

1. About OowOah

OowOah is a technology platform that enables businesses, speakers, trainers, educators, event organisers and communities to create, promote and deliver immersive virtual reality meetings and events.

OowOah provides the technology platform, virtual reality environment, ticketing system and payment integration.

Unless expressly stated otherwise:

  • OowOah is not the organiser or promoter of events hosted on the platform.
  • Each event is organised and delivered by an independent Event Organiser.
  • The contract for attendance at an event is between the attendee and the Event Organiser.
  • OowOah is not responsible for the content, quality or delivery of any event.

2. Eligibility

To use OowOah you must:

  • be at least 18 years of age or have permission from a parent or legal guardian;
  • provide accurate and complete information;
  • keep your account details secure;
  • comply with these Terms at all times.

If you register on behalf of a company or organisation, you confirm that you have authority to bind that organisation.

3. User Accounts

You are responsible for:

  • maintaining the confidentiality of your login credentials;
  • all activity carried out using your account;
  • ensuring your contact details remain accurate.

OowOah may suspend or terminate accounts where false information has been supplied or these Terms are breached.

4. Ticket Purchases

Tickets purchased through OowOah are sold by the Event Organiser.

The Event Organiser is responsible for:

  • ticket prices;
  • event delivery;
  • event content;
  • refund policies;
  • compliance with all applicable laws.

OowOah provides the ticketing technology only.

5. Payments

Payments are securely processed using Stripe or another authorised payment provider.

Payment processing is subject to the payment provider’s own terms and conditions.

OowOah does not store payment card details.

6. Refunds

Each Event Organiser determines their own refund policy.

Refund requests should be directed to the Event Organiser.

Where required by law, OowOah may assist with the administration of refunds but is not responsible for refund decisions made by Event Organisers.

7. Live Events

Events may occasionally be:

  • cancelled;
  • postponed;
  • rescheduled;
  • delayed;
  • modified.

Speakers may change without notice.

OowOah accepts no responsibility for decisions made by Event Organisers regarding their events.

8. Technical Requirements

Users are responsible for ensuring they have:

  • a compatible VR headset or supported device;
  • a reliable internet connection;
  • suitable hardware and software.

OowOah cannot guarantee performance where equipment or internet connectivity is inadequate.

9. Acceptable Use

You agree that you will not:

  • break any applicable laws;
  • upload illegal material;
  • infringe copyright or intellectual property rights;
  • harass or abuse other users;
  • distribute malware or malicious software;
  • interfere with the operation or security of the platform;
  • attempt unauthorised access;
  • use the platform for fraudulent purposes.

10. Prohibited Content

Users must not upload, publish or stream content that is:

  • illegal;
  • defamatory;
  • threatening;
  • abusive;
  • discriminatory;
  • sexually explicit;
  • violent;
  • misleading;
  • fraudulent;
  • infringing copyright or intellectual property rights.

You warrant that you own or have permission to use all content uploaded to OowOah.

OowOah may remove content or suspend accounts without notice where these Terms are breached.

11. Intellectual Property

All intellectual property relating to the OowOah platform, branding, software, applications, graphics, documentation and technology remains the property of OowOah Ltd or its licensors.

Nothing in these Terms transfers ownership of any intellectual property.

12. User Content

You retain ownership of your own content.

By uploading content to OowOah, you grant OowOah a worldwide, non-exclusive, royalty-free licence to host, process, stream and display that content solely for the purpose of operating the Services.

13. Recorded Events

Where recordings are available:

  • recordings remain the property of the Event Organiser unless otherwise agreed;
  • recordings may only be viewed through authorised OowOah Services;
  • recordings may not be copied, downloaded, redistributed or publicly broadcast without permission.

14. Privacy

Your use of OowOah is also governed by the OowOah Privacy Policy.

15. Service Availability

While we aim to provide a reliable platform, uninterrupted availability cannot be guaranteed.

Services may occasionally be unavailable due to:

  • scheduled maintenance;
  • software updates;
  • cloud infrastructure failures;
  • internet outages;
  • cyber security incidents;
  • events beyond our reasonable control.

16. Limitation of Liability

To the fullest extent permitted by law, OowOah shall not be liable for:

  • cancelled events;
  • speaker changes;
  • event content;
  • internet failures;
  • equipment failures;
  • business interruption;
  • loss of profits;
  • indirect or consequential losses.

Where permitted by law, OowOah’s total liability shall not exceed the total amount paid directly to OowOah by the affected user during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

17. Suspension & Termination

OowOah may suspend or permanently terminate accounts where:

  • these Terms are breached;
  • fraudulent activity is suspected;
  • unlawful activity is identified;
  • the security or integrity of the platform is at risk.

18. Force Majeure

OowOah shall not be liable for delays or failures caused by events outside its reasonable control, including:

  • natural disasters;
  • acts of war;
  • terrorism;
  • industrial disputes;
  • internet outages;
  • cloud service provider failures;
  • power failures;
  • government restrictions;
  • pandemics.

19. Changes to These Terms

OowOah may update these Terms from time to time.

Updated versions will be published on the OowOah website.

Continued use of the Services after publication of updated Terms constitutes acceptance of those changes.

20. Governing Law

These Terms are governed by the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

21. Contact

If you have any questions regarding these Terms & Conditions, please contact:

OowOah Ltd

Website: https://oowoah.com

Related Policies

Your use of OowOah may also be subject to:

  • Privacy Policy
  • Event Organiser Agreement (where applicable)

By continuing to use OowOah, you confirm that you have read and accepted these Terms & Conditions.